Once added, remove the folder, and Spotlight will re-index the folder. Select System Preferences, and then choose Spotlight.Ĭopy and paste the following location into the 'Go to the folder:' dialog box and select Go:ĭrag the ‘Main Profile’ folder or the folder with your primary profile name to the Privacy tab. Here's the link:īut before you proceed with performing the steps from the link, let's try to re-index Spotlight first.

We will share a link with you with more information and resolution as to how we can fix this. Yes, we have other users reporting the same issue as well. Thanks for confirming, Carl, and we're sorry for the late response as we do not have live chat features but we will do our best to respond the soonest we can.

Clearly their teams dont know what to do. Just received this at 6am from Microsoft support (Outlook). I have reported this back to support so we will see what next steps they suggest.ĭisappointing. The curious thing was that after I followed all steps above and when it was actively reindexing, I searched in outlook and it was pulling results!!! HOWEVER, as soon as it finished indexing the search immediately stopped working again. Note: You must perform this step for any additional profile folders you may have. Once added, remove the folder from privacy, and Spotlight will re-index the folder. Drag the ‘Main Profile’ folder to the Privacy tab. ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Ĥ. Copy and paste the following location into the 'Go to the folder:' dialog box and click Go: Choose Apple menu - System Preferences, then click Spotlight.ī. You will then be re-directed to the previous page, select 'Change all' and click continue.Īfter you have done this, please re-index once again and try searching.ġ. Now a new window will open up and then select 'Microsoft Outlook' from the list(If you don't find it there, select 'All applications' instead of 'Recommended'). Select the dropdown option and click on 'Other'Ĥ. Now click on the dropdown of 'Open with'ģ. Right click on the file that you have dragged on the desktop and select 'Get info'.Ģ.

Please drag and drop an email onto the desktop. Please follow the steps below and see if that helps.ġ. Let's check if there is an issue with the file association. OK so I have been speaking to Microsoft support and they told me to do an extra step before attempting the reindexing again.

How to rebuild a mac outlook profile 2016